Charlie Delta LLC
Privacy Policy Summary
This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website.
Comments
When visitors leave comments, we collect the data provided in the comment form, along with the visitor’s IP address and browser user agent string for spam detection purposes. Visitor comments may be reviewed by an automated spam detection service.
Contact Forms
We retain a copy of all contact form submissions for 30 days to ensure we have a backup in case the email sent from the site does not reach our company account.
Cookies
If you visit our login page, a temporary cookie is set to check if your browser accepts cookies. When logged in, additional cookies will save your login information and display settings. These cookies last up to two weeks, depending on your choices. Logging out removes the login cookies.
Analytics
We use the web host’s (BigCommerce) analytics services to monitor site usage and improve user experience. This data is anonymous and does not link to any personal information you provide through forms or checkout processes.
Data Retention
Comments and their metadata are retained indefinitely for easier management of follow-up comments. For registered users, personal information is stored in user profiles and can be edited or deleted by the user. Administrators also have access to this information.
Your Rights Over Your Data
You may request an exported file of your personal data or request its deletion, except for data that must be retained for legal, administrative, or security reasons.
How we protect your data
We follow online guidelines for PCI Compliance. Our host verifies compliance in addition to routine checkups to make sure there are no security vulnerabilities that could cause a security breach of any kind. Our host servers are PCI DSS 3.2 validated at Level 1, which protects against credit card data breaches
Data Breach Procedures
In the event of a data breach, we will notify affected users within 48 hours of discovery.
Automated Decision-Making and Profiling
If you make a purchase or sign up for product reservations, you will be enrolled in automated email campaigns. You can unsubscribe from these emails at any time through the link provided at the bottom of each message.
How We Protect Your Information
We take the security of your data seriously by using appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure networks, encryption methods, and regular security audits to maintain the confidentiality and integrity of your personal information.